Archive Page 5
DIS2008 - Design Interactive Systems Conference to be held in Cape Town
0 Comments Published by steve October 10th, 2007 in Software, TechnologyFrom http://www.sigchi.org/dis2008/
DIS 2008 will be hosted in Cape Town, South Africa from Monday 25 February – Wednesday 27 February 2008. It will be the first DIS conference to be held outside the USA or Europe, and as such aims to challenge participants to reflect on designing interactive systems for users outside these established markets. This is especially relevant as these markets are fast becoming more lucrative and influential.
Fifteen Google queries
0 Comments Published by steve August 27th, 2007 in Musings, Silicon Valley, TechnologyRobert recently made a prediction of Google’s demise.
Below are fifteen queries (actual text of queries was different) I have made to Google in the last couple of days.
You can see that the queries fall into several types: general facts, current news and event information, recommendation for products or services, research and opinions on general topics.
All fifteen queries returned useful results within seconds. The ease of use, speed, and quality of results that Google search provides is going to be very difficult to surpass.
1. What is the rest of the phrase “brutish and short” ? Which Hobbes work is it from?
2. Describe ennui
3. What are the treatments for prostate cancer? Who are the leaders of prostate treatment research?
4. Who was the Morgan of Morgan Hill?
5. Best family resort on the Big Island?
6. Who is the author of “Altered Carbon?” What is his most recent book?
7. What network protocol does the Nokia 6010 use?
8. When is “Balls of Fury” opening? Where/When can I see it? (entered zip code into google.com/movies)
9. Name of R.E.M. song with “back seat” and “window” in the lyrics?
10. Who was the best pitcher of all time?
11. How far is Crescent City from Humboldt Bay? (used maps.google.com)
12. On what street is San Jose’s Municipal Stadium?
13. When was UC Davis founded?
14. What does a Indian Elephant look like? (used images.google.com)
15. Reactions to the resignation of Alberto Gonzales (used news.google.com)
The Reboot - Hot New Gaming Show from PodTech
0 Comments Published by steve August 24th, 2007 in Gaming, PodTech, Silicon ValleyPodTech’s Donation to Creative Commons
0 Comments Published by steve August 16th, 2007 in Musings, PodTechExample of using Flash to create User Generated Media
0 Comments Published by steve August 14th, 2007 in Musings, Uncategorized.
Buy an iPhone and a Grameen Village Phone!
0 Comments Published by steve June 29th, 2007 in Philanthropy, Silicon ValleyWhile some stand in line for their chance to buy an iPhone, others walk up to six miles to make a phone call.
If you are buying an iPhone, may I humbly suggest you review the benefits of funding a Grameen Village Phone as well.
“Access to affordable telecommunications simply does not exist for millions in the developing world. For some, placing a phone call can require traveling over six miles from their homes. This can mean leaving work and losing out on desperately needed income. Cut off from easy access to communications, these communities are at both an enormous economic and social disadvantage. …
These grassroots entrepreneurs, or Village Phone Operators (VPOs), operate their businesses in rural villages where no telecommunications services previously existed; they rent the use of the phone to their community on a per-call basis. The VPOs provide affordable rates to their patrons while earning enough to repay their loans and earn profits that allow them to make investments in their children’s health, nutrition and education, and in other business ventures.”
How to Help Victims of Lake Tahoe’s Angora Fire
0 Comments Published by steve June 29th, 2007 in PhilanthropyFrom Tahoe Chamber of Commerce Website:
“The Locals for Locals Angora Fire Fund was set up immediately to assist those impacted by the fire. Donors can go to US Bank or mail their donation to Locals for Locals Angora Fire Fund at PO Box 17640, South Lake Tahoe, CA 96151. This fund is unrelated to Chamber finances and a separate board of local community leaders will coordinate distribution of these funds with a focus on helping people fill in needs not met by immediate disaster relief agency funds with all monies staying local.
The Red Cross has indicated that there are already more than sufficient donations of food, toiletries, and clothing at the various locations which were set up as drop spots. If you know of someone in need of these sorts of items please direct them to one of the locations listed on the website with the Sierra Recovery Center at 1137 Emerald Bay Road being the central location.
Businesses wanting to do a percentage of their sales donation can contact Jana Ney Walker at 530.544.6119 to participate in the Tahoe Businesses Who Care Program.”
Zazzle: user generated content and great service
0 Comments Published by steve May 21st, 2007 in Musings, Silicon Valley, TechnologyThis weekend one of the parents standing along the sidelines mentioned it would be great to have club t-shirts for next week’s tournament.
When I got home, I whipped up a logo using Photoshop and uploaded it to Zazzle. I emailed the link to the team roster and order my family some shirts. It took less than an hour and I was finished by seven o’clock Sunday evening.
This morning, I received a order status via email indicating that Zazzle processed my order in just over two hours and has already shipped my shirts (see the order status screen above). Amazing.
I want someone to answer the phone…
0 Comments Published by steve May 11th, 2007 in Captology, Musings, SoftwareRobert compared Microsoft and Google’s automated switchboards.
Several people commented that talking with a person is much preferred. I agree. In this day in age, a company should have all of the information that can be retrieved from an automated switchboard system easily accessible on a company’s Website. All the easily automated transactions (e.g. monthly billing reports, updating your credit card number, etc.) should also be easy done on a company’s Website.
I call a company when my situation is so unusual or complex that it can not be automated. I call when the circumstances are so dire or my frustration level is so high (e.g. my service is so screwed up, I have been stranded without a flight or room has been cancelled, etc.) that dealing with an automated phone system is the last thing I want to do.
Zappos gets this. They have decided to compete on service, not on price. Everyone in the company spends six weeks on the customer service phone lines. The customer service representatives are friendly and empowered to help their customers.
The Internet has made it possible to automate most interactions, but sometimes you just want someone to answer the phone.
Search
About
You are currently browsing the Silicon Valley Musings weblog archives.
Latest
- Example Footage from RED digital video camera
- Whole Travel Embed Test
- Nobel Laureate, Professor Martin Chalfie: “I am a scientist and I am voting for Barack Obama”
- Citizen Media Law’s How to Video your Vote: A Legal Primer
- The use of Adobe Flash in campaign: Obama Tax Cut Calculator
- Amazing example of the power of YouTube: Keating Economics Video
- Obama ‘08 iPhone Application
- Senator Obama’s Acceptance Speech at the DNC in Denver
- Senator Clinton calls for the delegates “with One Voice” to Declare Barack Obama the Official Nominee
- Using Photographs to Enhance Videos of a Static Scene
Archives
- November 2008
- October 2008
- September 2008
- August 2008
- June 2008
- May 2008
- April 2008
- March 2008
- February 2008
- January 2008
- December 2007
- November 2007
- October 2007
- August 2007
- June 2007
- May 2007
- April 2007
- March 2007
- February 2007
- January 2007
- December 2006
- October 2006
- September 2006
- August 2006
- June 2006
- March 2006
- November 2005
- July 2005
- June 2005
- May 2005
- April 2005
- February 2005
- December 2004
- November 2004
- September 2004
- August 2004
- July 2004
- May 2004
- April 2004
- March 2004
- February 2004
- January 2004
- December 2003
- November 2003
- October 2003
Categories
- Captology (9)
- Education (7)
- Gadgets (3)
- Gaming (2)
- health (3)
- Musings (35)
- Philanthropy (5)
- Podcasting (20)
- PodTech (9)
- politics (14)
- Silicon Valley (25)
- Social Entrepreneurship (7)
- Software (15)
- Technology (47)
- Uncategorized (39)
- Whole Travel (1)

